Privacy Policy
Last Updated: May 2026
At Wood ‘n’ Tree Ltd, we are committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Read Wood ‘n’ Tree Ltd Privacy Policy. Learn how we collect, use, and protect your personal information when using our website and services.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Address (for service delivery purposes)
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Details related to enquiries or quotes
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Order and transaction information (firewood purchases or services)
We may also collect non-personal information such as:
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Browser type and device information
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Website usage data (pages visited, time spent)
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General analytics data through tools such as Wix Analytics or Google tools
2. How We Use Your Information
We use your information to:
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Provide quotes and respond to enquiries
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Deliver services such as tree removal, pruning, land clearing, and firewood delivery
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Process orders and manage payments
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Improve our website, services, and customer experience
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Communicate with you regarding your bookings, orders, or requests
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Meet legal and regulatory requirements where applicable
We do not sell, rent, or trade your personal information.
3. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.
Your information may be stored securely through trusted third-party platforms such as Wix, payment providers, or email systems used to manage our business operations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website performance
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Understand how visitors use our site
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Enhance user experience
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Support marketing and analytics
You can disable cookies in your browser settings if you prefer, although some website features may not function correctly.
5. Third-Party Services
We may use third-party services to operate our website and business, including:
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Wix (website hosting and CMS)
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Payment processors (e.g. Stripe, PayPal, Afterpay if enabled)
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Google Analytics or similar tools
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Social media platforms
These providers may collect and process data according to their own privacy policies.
6. Sharing of Information
We may share your information only when necessary:
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With service providers involved in delivering our services
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When required by law or legal process
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To protect our rights, property, or safety
We do not share your information for unrelated marketing purposes.
7. Your Rights
You have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Withdraw consent for communications at any time
To exercise these rights, please contact us using the details below.
8. Data Retention
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We retain personal information only for as long as necessary to:
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Provide services
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Meet legal obligations
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Resolve disputes
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Maintain business records
9. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Wood ‘n’ Tree Ltd
838 Jones Road
Rolleston 7678
Canterbury, New Zealand
PHONE: 021 222 8661
EMAIL: woodntreeltd@gmail.com